Terms and Conditions
By submitting registration or booking forms to www.arceriv.ro or by contacting ARCERIV via e-mail, post, phone or social media, participants accept the ARCERIV “Terms and Conditions” as defined below and agree to our privacy policy. ARCERIV may regularly change, amend, add or remove any of the terms without prior notice. These Terms and Conditions apply to all clients and cooperation partners.
Registrations and Payments
Registration Fee to an event includes the participation, lunch and coffee breaks and access to course materials.
The registration fee does not include accommodation or any types of travel costs nor taxi transfers.
All fees must be paid in full in advance, according to the deadlines provided on the registration form. ARCERIV accepts payments by bank transfer (all transfer charges must be met by the sender) or credit cards (Visa and MasterCard).
As the number of participants per course is limited, applications are registered according to the order in which full payment is received.
ARCERIV reserves the right to decline a registration without further explanation.
A deposit or a partial payment does not count as a valid registration.
For each registration, a confirmation will be sent by ARCERIV. Please contact the office at office@arceriv.ro if you did not receive your confirmation.
Cancellation policy
General cancellation policy
Any participant wishing to cancel their booking must notify the ARCERIV in writing: office@arceriv.ro
Cancellation charges will apply as follows:
* In the event of a cancellation received less than 8 weeks (56 days) prior to the course start date, a no-show situation or a cancellation during the course, no refunds will be granted.
* In the event of a cancellation received between 12 to 8 weeks (84-56 days) prior to the course, the ARCERIV reserves the right to retain 50% of the payment received.
* Cancellations made more than 12 weeks (more than 84 days) before the course start date will receive a full refund minus €100 administrative costs.
* Fees cannot be transferred to another course or refunded for either cash or goods, unless a separate agreement with the ARCERIV office has been made. This may incur an administrative charge (€100).
* Tuition fees will be fully reimbursed if a course is cancelled by the ARCERIV. No further claim can be raised thereafter. This means that the ARCERIV refunds only tuition fees and does not reimburse expenses for travel arrangements made by participants.
* ARCERIV does not provide refunds for payments made to third parties (hotels, airlines, transportation industry, etc.).
* ARCERIV recommends that participants purchase travel insurance to cover costs arising from unexpected events such as sickness, strikes or other circumstances that may prevent the participant from arriving at the course. Please check conditions with your insurance company.
Individual insurance
ARCERIV does not provide individual insurance for participants. It is the responsibility of participants to have valid health insurance or another suitable travel insurance policy.
Copyright
All teaching material presented during events organised by ARCERIV are the property of ARCERIV and the respective course masters. They are protected by Copyright and intellectual property laws. The reproduction, transmission and use for education of the materials, in the whole or in part, is not permitted without the prior written consent of the copyright holder. Participants may not distribute any copies to third parties.
Video or audio recordings during the event by the participant is not permitted.
Dispute
In case of dispute, please refer to the EU online dispute resolution https://entreprendre.service-public.fr/vosdroits/R48100?lang=en
Agreement
Payment of the registration fees confirms that the applicant understands and agrees with the above Terms and Conditions.